Exchange of goods, warranty

If the product ordered is defective in quality or damaged in transit, the seller will repair or replace it free of charge. In case the user does not wish to use this option, he/she may request an appropriate discount from the seller or withdraw from the contract. Cancellation for non-manufacturing or non-quality defects is possible up to 15 days from the date of delivery. In the event of cancellation, the purchase price of the product will be refunded by bank transfer within 4-15 days or sent in the form of a redeemable online coupon within 5 days, at the discretion of the user.

Warranty claims are governed by the Civil Code 1959. IV. the provisions of the Act shall apply.

The seller draws the user’s attention to the fact that all products displayed on the website are individually handmade from genuine leather of animal origin, which requires special care during use. The user is responsible for any damage caused by water, rain, environmental influences or improper use.

Right to withdraw from the purchase

In accordance with Government Decree 17/1999 (II.5.) on Distance Contracts, the user has the right to withdraw from the purchase within 8 (eight) working days of receipt of the ordered product without giving any reason, by returning the invoice received with the product to the seller in its original condition. In the event of withdrawal, the cost of returning the product shall be borne by the user, unless the seller provides otherwise. In any case, damages resulting from improper use of the goods must be compensated.

In the event of withdrawal, the seller will refund the purchase price paid by bank transfer within 4-15 days of withdrawal at the latest. In case of withdrawal, the seller will not refund the cost of delivery of the product (if any).